Customer Experience Intern


: $192,290.00 - $192,290.00 /year *

Employment Type

: Full-Time


: Advertising/Marketing/Public Relations

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This internship position, which is part of the overall Verizon Campus Program, will give you a chance to channel your drive and enthusiasm. You will be front and center, hands-on and contributing your creative energy to high-impact projects from the moment you arrive through the course of the 10-week experience. You will take part in meaningful work and real-life projects within the Verizon Customer Experience and Digital group that will help you grow both professionally and personally throughout the program. You'll learn from the best minds in the industry and have a chance to enhance your product development knowledge in an environment thats dedicated to industry superiority.
As a Customer Experience Intern, you may work in one of these areas:
- Distribution Strategy - Help shape retail and distribution strategy to transform the business.
- Retail - Define the vision for the future of Verizon retail and develop the formats and physical elements that will bring that future to our customers.
- Customer Experience Analytics - Focus on Advanced Cross Channel analytics to identify and provide data-driven narratives and solutions that will resolve pain points in our customer journeys.
- Product Management - Build mobile-based authentication, as well as messaging and data privacy features.
- Business Operations - Gain experience in the overall executive governance processes and frameworks.
- Digital Experience - Deliver customer experiences that impact the customer's service and support experience across Verizon.
- Digital Sales & Marketing - Help define and implement communication best practices with our Media team in an effort to grow Digital Sales.
- Digital Analytics - Advanced tagging and reporting, delivering dynamic and automated processes and solutions to allow for improved business flexibility and speed to market.
Youre a motivated self-starter. Never satisfied with the status quo, youre always trying to beat a personal best. You thrive in a fast-paced environment where new challenges come up every day. You are flexible, dependable and work well in varying environments. Learning quickly is personally rewarding and inspires you to take smart risks. * The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.

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