Career Counselor


: $51,130.00 - $79,090.00 /year *

Employment Type

: Full-Time


: Social Services/Counseling

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  • Manage a caseload of about 70 program participants.

  • Maintain active engagement in all phases of enrollment in services, from outreach to completion of assessments and service plans.

  • Develop creative client engagement strategies and maintain high level of participation in services; conduct, at minimum, bi weekly outreach to all participants and maintain related progress notes.

  • Complete employment and educational assessments on all participants; ensure that assessments and service plans are updated twice a year and more often where needed.

  • Identify and refer participants to job training programs in adult literacy programs; college and other higher education programs, as identified in the participant service plans.

  • Assist participants in developing a job readiness portfolio, consisting of a resume and cover letter, and assessment of interviewing skills.

  • Work closely with Employment Specialists; respond to job leads within required timeframes; identify and refer participants for matching positions, using the Electronic Case Management system (ECM) and other methods of referral.

  • Assist participants in conducting independent job search; identify new job leads as needed and make direct referrals to employers.

  • Provide job retention and follow up services to all employed participants for a minimum of two
    years; offer re-placement services and referrals to training and educational programs as needed.

  • Access community resources to aide participants in their job search, job retention and/or replacement

  • Actively participate in case conferencing sessions with the case management team and the
    program director.

  • Regularly attend the monthly team meetings and supervisory meetings as scheduled and
    required by the program director.

  • Maintain and update participant records.

  • Provide reports on participant engagement, job readiness/job search/education/training activities,
    and job placement outcomes as required by the program director.

  • Other responsibilities as assigned and required by the emerging needs of programs and
    participants, such as service delivery in multiple sites for multiple programs.

  • Requirements:

  • Bachelor?s degree required.

  • Knowledge and experience in workforce development as well as service delivery to low-income
    families are strongly preferred.

  • Superior written and verbal communication skills and advanced computer literacy a must.

  • Experience providing supported employment services to individuals with disabilities is preferred.

  • Knowledge and experience in helping low-income job seekers find and keep jobs
    Working knowledge of Salesforce is highly desirable

  • Knowledge and experience in the application of Motivational Interviewing and Person-centered
    planning preferred.

  • Must be able to work and produce desired performance outcomes in a team environment, requiring
    high levels of collaboration, cooperation, and team work.

  • Ability to assist 60 job seekers realize desired employment and job retention outcomes

Ability to travel throughout the Bronx and Manhattan a must.* The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.

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