Enterprise Account Manager

Employment Type

: Full-Time


: Advertising/Marketing/Public Relations

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Enterprise Account Manager

RCN, a growing leader in telecommunications is seeking dynamic individuals to join our Business Solutions team in the role of Enterprise Account Manager. The ideal candidate will be dynamic, creative, self-motivated with ability lead and motivate others!

If you are customer and sales driven with proven revenue generating success then you are exactly who we are looking for to join our award winning team!!

RCN offers ongoing training, tuition reimbursement, competitive salary & benefits package, 401K and much more!


* Demonstrated success in telecommunications and internet sales to end-user customers, including strategic and large business customers using Customer Relationship Management (CRM) and other organic systems

* Ability to communicate with C level executives within an organization

* Experience in technology sales, consultative sales techniques, and account planning including account profiling, account positioning strategy, customer needs analysis, sales opportunity development, service improvement planning, and long range account management strategies

* Technical skills related to network and transmission design and local access services is a plus

* Product knowledge of both switched and dedicated services, as well as associated end-user and carrier applications

* Operational understanding of telecommunications ordering, provisioning, and billing processes

* Working knowledge of general marketing principle tools and processes

* Skills necessary for decision making and maintaining customer retention

* Strong communication and business writing skills

Education & Experience:

* 4 year College degree

* Minimum 3 years' experience selling data and or voice services

* Involvement in trade and commercial organizations to expand the market awareness of the company

Other Job Specific Skills & Requirements:

* Manage, up-sell, and renew agreements of existing base

* Secure month-to-month customers into long term contracts

* Oversee bulk video accounts

* Reducing customer churn

* Track, manage, and report ongoing activity relative to plan

* Identify competitive pricing solutions for customers

* Manage a module of named accounts

* Performs other duties as assigned

We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

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