Add your resume and apply to jobs with your Glassdoor profile. Create Profile. Job. GCB 4 Head of Wealth Product & Propositions, Jersey. Some careers shine brighter than others.. If you're looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.. As an HSBC employee Jersey, you will have access to tailored professional development opportunities and a competitive pay and benefits package. This includes private healthcare for all employees, enhanced maternity and adoption pay and support when you return to work, and a contributory pension scheme with a generous employer contribution.. We are currently seeking an experienced individual to join this team in the role of Head of Wealth Product & Propositions. This role is a unique and exciting opportunity to lead the team responsible for the Channel Islands & Isle of Man (CIIOM) wealth management products and propositions. The role reports directly into the Head of Customer Value Management and will lead a team of experienced professionals with strong technical expertise in financial planning and wealth management.. This role plays a crucial part, and will be responsible for:. Overseeing CIIOM's wealth products and propositions (both new and legacy) to ensure they meet the unique wealth management needs of both Expat and Domestic customers as well as delivering an outstanding customer experience. Driving wealth product and proposition development, pricing, retention, service, communication and product management across both Expat and Domestic brands. Defining and owning the advised and non-advised financial planning sales process & related policies across all channels. Overseeing the various wealth models and tools underlying the wealth propositions. Lead and be responsible for the development of a high performance team of 4 with devolved responsibilities - attract, develop and motivate the very best people. Delivering thought leadership and driving strategy on how CIIOM can deliver world class wealth management propositions to help our customers fulfil their hopes and dreams and realise their ambitions.. Ensure that products and services are designed and implemented in line with the letter and spirit of regulation to ensure world class management of Conduct Risk. Alongside the delivery of these responsibilities, the Head of Wealth Product & Propositions will develop, drive and monitor the commercialisation of the financial planning proposition across both the existing legacy proposition, and future-state for new customers, to achieve the Annual Operating Plan (AOP) for the wealth propositions.. Made up of 2 brands servicing international expatriate clients (HSBC Expat) and local domestic customers across the islands, the CIIOM business is today responsible for over 150k customers. As a strategic provider of liquidity for the non-ring fenced bank, as well as being recognised as a priority international market within the global RBWM strategy, the CIIOM business is at a critical point in its growth story.. RBWM CIIOM provides Retail Banking & Wealth Management Services to 150k customers across 2 brands: Expat and Domestic branch network.. CIIOM Head Office is located in Jersey, Channel Islands, and reports across 4 regulators (including HK).. The business operates in an extremely competitive and highly regulated international environment, which is subject to significant change and in which the pace of legal and regulatory pressures continues to accelerate.. The business is required to operate in accordance with the standards and values laid down in the HSBC Group's standard manuals, principally the GSMs and FIMs. In addition it must comply with all applicable financial regulations.. HSBC aims to offer product and service combinations that deepen a customer's relationship with the bank, based on a holistic view of the customer and with a strong analytic underpinning.. Products and propositions are designed for the customer segment lifecycle, clearly addressing customer needs.. To be successful in this role you should meet the following requirements:. Role specific qualifications. Relevant professional or academic qualifications related to financial planning / wealth management. Management experience at a senior level, including people leadership capabilities.. Knowledge and/or experience of wealth management products & propositions. Knowledge and/or experience of financial planning non-advised propositions for retail customers. Knowledge and/or experience of product management / new product development. Experience in development and implementation of policy and procedures. Excellent communications skills twinned with ability to influence peers and senior stakeholders. Strong analytical, planning, organisational and time management skills. Professional Capabilities:. Delivering a Superior Customer Experience in line with TCF principles;. Embracing Change & Innovation;. Achieving Excellence;. Leading Self & Others;. Communicating and Influencing;. Building Trusting Relationships;. Making the Right Business Decisions;. Problem Solving, Planning & Delivering;. Managing Business Information;. Managing Risk and Ensuring Compliance;. Growing Revenue Responsibly;. For further details and application information please click \"Apply\". You'll achieve more when you join HSBC.. As a business operating in markets all around the world, we believe diversity brings benefits for our customers, our business and our people. This is why HSBC UK is committed to being an inclusive employer and encourages applications from all suitably qualified applicants irrespective of background, circumstances, age, disability, gender identity, ethnicity, religion or belief and sexual orientation.. We want everyone to be able to fulfil their potential which is why we provide a range of flexible working arrangements and family friendly policies. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.
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